Customer stories

See how real businesses use Sitebear.

Tyneside Handyman uses Sitebear to collect job details and move customers from an initial estimate to a Booking Request. Coastly Women’s Physiotherapy uses it to take appointments, collect patient intake and handle follow-up. Read both stories to see how Sitebear fits very different local businesses.

Customer stories

Two businesses. Two different Sitebear setups.

Tyneside needs better job information before pricing work. Coastly needs patients prepared before appointments. Their stories show how Sitebear is built around those different priorities.

Handymen and property maintenance

Tyneside Handyman: better job details before pricing the work.

Quote & Book · Booking Requests · quotes and invoices · Customer HubCustomers describe the work in their own words, upload photos and answer the questions that affect price. Sitebear uses Tyneside’s own pricing rules to give an initial labour estimate in around a minute, then the customer can send a Booking Request. Tyneside reviews the request before confirming the booking. A formal quote and invoice can then follow through Sitebear Portal and Customer Hub.Read the Tyneside Handyman story

Physiotherapy and clinics

Coastly Women’s Physiotherapy: prepare patients before the appointment.

Appointments · Clinical Records & Intake · practitioner access · Customer HubPatients book an appointment, then complete a secure intake form covering medical history, relevant questions and consent before they arrive. Authorised practitioners can review the information in Sitebear Portal, so they have it to hand before the session. Customer Hub gives patients one branded place for messages, documents and future bookings.Read the Coastly customer story

Your business

See what Sitebear could do for your business.

Tell us how customers currently enquire, book, get a quote or pay. We’ll recommend a Sitebear setup designed to win more work, cut down the back-and-forth and give customers a better way to deal with your business.